Privacy Policy
Ocean Reef Community Association Privacy Notice
Effective Date: 12/27/2024
Ocean Reef Community Association and our affiliates (collectively “ORCA”) respect your privacy concerns. This Privacy Notice describes the types of personal information we obtain about you when you visit http://orcareef.com/ and any other websites that link to the Privacy Notice (collectively, the “Sites”), how we use the information, with whom we share it and the choices available to individuals regarding our use of the information. This Privacy Notice also describes the measures we take to safeguard personal information and how you can contact us about our privacy practices.
Information We Obtain Information You Provide To Us
The types of personal information you provide to us when you visit our Sites include:
• Contact information (such as name, email and postal address, and telephone number);
• Photos and video including any of the above;
• Details on when you access the property;
• Information on member and guest access;
• Social Security Numbers (or their equivalent issued by governmental entities outside the United States);
• State or foreign driver’s license numbers;
• Date and place of birth;
• Physical descriptors such as eye color, hair color, height and weight;
• Log-in credentials, including username and password;
• Information that you provide by filling in forms on our website. This includes information provided at the time of subscribing to our newsletters, webinars, or email notifications or when requesting further information or services. We may also ask you for information when you report a problem with our website;
• Records and copies of your correspondence, if you contact us;
• Your search queries on the website;
• Payment information (including card number, expiration date, and security code), which is collected and stored by a third-party payment processor on our behalf;
• Purchase and transaction information;
• Information you provide to us in connection with an application for employment (such as contact information, current and previous employers, background information, education information, criminal history and driving information); and
• Other information you choose to provide, such as through Contact Us or similar features.
Information We Obtain By Automated Means
When you interact with our Sites, we obtain certain information by automated means, such as cookies, web server logs, web beacons, and other technologies. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server.
We may use these automated technologies to collect information about your equipment, browsing actions, and usage patterns. The information we obtain in this manner may include your device IP address, identifiers associated with your devices, types of devices connected to our Sites, web browser characteristics, device characteristics, language preferences, referring/exit pages, clickstream data, and dates and times of visits to our Sites. These technologies help us (1) remember your information so you will not have to re-enter it; (2) track and understand how you use and interact with our Sites; (3) tailor our Sites around your preferences; (4) measure the usability of our Sites and the effectiveness of our communications; (5) show you marketing communications and advertisements that may be of interest to you; and (6) otherwise manage and enhance our Sites, and help ensure they are working properly.
Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of our Sites. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device.
How We Use the Information We Obtain
We may use the personal information we obtain about you to:
• Provide the Sites to you;
• Create and manage your account, and identify and authenticate you so you may use the Sites;
• Communicate with you (including providing you with information about events, surveys, and other communications about the Sites), provide homeowner and member support, and respond to your requests and inquiries;
• Manage your orders, deliveries and invoices, and process your payments;
• Personalize and improve you experiences on the Sites;
• Operate, evaluate and improve our business (including conducting research and developing new products and services; enhancing and improving our Sites; managing our communications; analyzing our Sites and homeowner and member base; and performing accounting, auditing and other internal functions);
• Perform analytics (including market and consumer research, trend analysis and financial analysis);
• Notify you about events and administer your participation in such events;
• Increase and maintain the safety and security of the Sites and prevent misuse;
• Protect against, identify and prevent fraud and other unlawful activity, claims and other liabilities;
• Comply with and enforce and applicable legal requirements and policies, including this Privacy Notice.
We also use the information in other ways for which we provide specific notice at the time of collection.
Information We Share
We share personal information with service providers who perform services on our behalf based on our instructions. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that provide analytics, payment processing, marketing, technical support, anti-fraud, security, email list hosting, web and database hosting, and data storage services.
In addition, we may disclose information about you (1) if we are required to do so by law or legal process, (2) to law enforcement authorities or other government officials, and (3) when we 4 believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.
We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation).
Your Choices
We offer you certain choices in connection with the personal information we collect about you. To ask us to remove your information from our mailing lists, exercise your rights or submit a request, please contact us as indicated in the “How to Contact Us” section of this Privacy Notice. You can also unsubscribe from our mailing lists by following the “Unsubscribe” link in our emails.
How We Protect Personal Information
We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
Other Online Services and Third-Party Features
For your convenience and information, our Sites may provide links to or plug-ins of non-ORCA websites, apps and services that may be operated by companies not affiliated with ORCA. Our products and services also may be made available to you through third-party platforms or through other third-party channels. The privacy practices of the relevant third parties, including details on the information they may collect about you, is subject to the privacy statements of these parties, which we strongly suggest you review. We are not responsible for the privacy practices of any non-ORCA websites, apps or services.
Children’s Personal Information
We recognize the importance of protecting children’s online privacy. Our Sites are intended for a general audience and are not directed to children. We do not knowingly collect personal information online from children under the age of 13.
Updates To Our Privacy Notice
This Privacy Notice may be updated periodically to reflect changes in our privacy practices. We will post a notice on our website to notify you of significant changes to our Privacy Notice and indicate at the top of the Privacy Notice when it was most recently updated. How To Contact Us To ask us to remove your information from our mailing lists or submit a request, please contact us by email at communications@orcareef.com. If you have any questions or comments about this Privacy Notice, please email us at communications@orcareef.com.
You also may write to:
Ocean Reef Community Association
Attention: Communications Department
24 Dockside Lane, PMB 505 Key Largo, FL 33037
